Tips for Raising Privacy Savvy Kids

There is no end to the ways scammers will try to steal personal information, and that includes targeting children online. It’s important for the adults in their lives to take proactive steps to stay safe online. Beef Up Your Passwords: The longer, more complex the password, the harder it is to crack! Use special characters, …

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The BiG GiG Fiber Network coming to more homes on Whidbey Island

Whidbey Telecom to receive Infrastructure Acceleration Grant Award to expand The BiG GiG Fiber Network® to more homes on Whidbey Island. The Washington State Broadband Office has announced funding for 13 construction projects that will deliver reliable, high-speed Internet access in 14 communities when completed. The $145 million in Broadband Infrastructure Acceleration grants move Washington …

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Grant Award Paves the Way for Fiber to Homes in Point Roberts

Whidbey Telecom Receives $1 Million USDA Grant to Expand Fiber to Homes in Point Roberts. On December 16, 2021, U.S. Department of Agriculture (USDA) Secretary Tom Vilsack announced that Whidbey Telecom was awarded a $1 million Community Connect Grant to connect underserved residents and businesses to high-speed broadband Internet in Point Roberts, Washington. This USDA …

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Deck the Halls with WiFi: Tips on Maximizing Your Internet During the Holidays

The holidays are a time for connecting with friends and family. They’re also a time for browsing recipes for tasty treats, online shopping, and creating and sending Christmas cards. Research shows that our internet usage tends to be higher than normal during the holidays, especially during the weeks of Thanksgiving and Christmas. Do your children …

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Langley Painter Mary McGinnis Creates Directory Cover Art

Each Fall in late October, Whidbey Telecom produces a new phone book directory. The directory serves as a resource for finding local services, businesses, residents, and community hotlines, all in one easy-to-use print and online resource.  “We enjoy searching for an artist to create the new cover each year,” states Julia Henny, Co-CEO of Whidbey …

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Ready For a New Security System?

Whether home or away, you want to know that your home is secure. Home security systems can be complex, but they don’t have to be. At Whidbey Telecom, we try to keep it simple. With new smart security and home devices being introduced all the time, it can be difficult to keep up with all of the options. Plus, installation can be a big challenge to getting everything …

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Drink in the New Year

From fine wineries to craft breweries and distilleries, Whidbey Island boasts some of the best to quench your thirst in 2021! Remember, when you support local businesses, you are supporting the local economy and community.

Looking for Turkey Takeout?

Thanksgiving is going to look very different this year. With the coronavirus pandemic ongoing, many people are choosing to stay closer to home, nixing their travel plans and opting for smaller gatherings in place of large turkey day blowouts. Restaurants across Whidbey Island are handling the 2020 holiday season a little differently, too. While many …

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Hot Topic: WiFi Hotspots

If you’ve ever tried to answer an email or surf the web from your mobile device in public, chances are you connected to a WiFi hotspot. Not only is this connection highly convenient, you also didn’t have to use your smartphone’s data. Not surprisingly, public WiFi hotspots are becoming an essential part of public infrastructure—especially …

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How Do Your Devices Affect Your Internet Speed?

Nowadays it feels like everything connects to the internet in some way—from computers and smartphones to baby monitors and security cameras. All these devices in your home share your bandwidth. Every device on your network decreases your bandwidth a portion, especially over WiFi.  Think of it like traffic on the highway. During rush hour when there’s a lot of traffic, …

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How to Recognize and Avoid Spam and Phishing Emails

Spam email is annoying at best. At worst, it can include scam offers or malicious computer viruses that cost you time and money. We became aware of an email phishing scheme targeting Whidbey Telecom customers. Customers reported a fraudulent email that appeared to be from “WHIDBEY Inc.” This scam email tells customers we have made …

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Behind the Lines: Get To Know Your Local Support Team

Whidbey Telecom is, and always has been, committed to providing high-quality customer care to the communities we serve. When you contact us, whether by phone or online, you are interacting with your neighbors. Your customer service reps and technical support team live and work in the communities we serve. Technical Support is available 24/7 to …

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